We have become highly depent on the Internet. Future Internet development and technology business innovation will be a direct result of future Internet reliability. Although a consensus was reached that globally Internet is reliable in terms of service availability, local reliability – defined as confidence in the service from users’ perspective –faces serious issues dues access and costs. Panelists agreed that it is absolutely necessary to have universal access to the Internet in order to ensure reliable service as it should make it the commodity for all. On the issue of costs, the web industry needs to become competitive, as this competition will make the Internet more reliable in local terms.
What is particularly missing in the current cyber security arrangement is collaboration – namely, how security collaboration is approached on the wider scope. Example is the national security which still incorporates a sense of closed system, whereas Internet runs over this notion. Thus, a need exists for a new mode of collaboration that will involve stronger partnerships between the private sector industry and public institutions. In certain instances, Internet is used as a public utility by many but it’s not governed in such way. Democratic and efficient Internet governance needs to entail, alongside the private element, the public aspect too.