The report (http://www.unpan.org/egovernment.asp)
presents various roles for e-government in addressing the ongoing
world financial and economic crisis. The public trust that is gained
through transparency can be further enhanced through the free sharing
of government data based on open standards. The ability of e-government
to handle speed and complexity can also underpin regulatory reform.
While technology is no substitute for good policy, it may give citizens
the power to question the actions of regulators and bring systemic
issues to the fore. Similarly, e-government can add agility to public
service delivery to help governments respond to an expanded set of
demands even as revenues fall short.
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The Internet is without a doubt the superhighway on which economies surge ahead, and apart from the apparent benefits to the economy and a modern workforce, there is also immense opportunity for agriculture as well as other traditional industries. The true benefits of technology are in its application, and if an effective deployment of a network that enables academic information to flow to rural areas brought millions of children access to better education, we should be able to improve our scores on literacy and employability.
The e-governance projects could also advocate the use of technology to enable efficient delivery of public services. Govt. endeavors to use technology include forays into wide area networks, setting up systems for processing information and delivering services to enable the citizen-state interface for various services like electronic file handling, public grievance systems, and routine transactions such as payment of bills and tax dues, which would apparently five an inclusive economic growth.
The full text of the book An Introduction to Internet Governance (6th edition) is available here. The translated versions in Serbian/BCS, French, Spanish, Arabic, Russian, Chinese, and Portuguese are also available for download.