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Prakash Neupane's Blog (5)

e-Government – Front office : Citizen Engagement

The second issue for front office implementation of e-government is Citizen Engagement.  The basic idea behind citizen engagement is engaging the citizen in government duties using ICT tools.  So Citizen Engagement tells ICT can be used as a tool for providing information, consulting and engaging citizens in the policy-making.

How this can be done?

This can be done through:

  • reaching a…

Added by Prakash Neupane on January 15, 2013 at 10:05am — No Comments

e-Government Front Office: On-Line Services Model

 Front-office refers to the government as its constituents see it, meaning the information and service providers, and the interaction between government and both citizens and businesses.

Front-office implementation of e-government involves two issues:

1) on-line services

2) citizen engagement

On-Line Services Model

There are many models for on-line service delivery. But none of them accepted as “standard”. So we will see one model by…


Added by Prakash Neupane on January 15, 2013 at 10:03am — No Comments

Challenges to e-Government

Adopting the e-government is not very easy, there are lots of challenges Implementation of e-government can face number of challenges depending upon the status of countries. The most challenging is a culture its self. It is very hard to make people to believe in machine.

The following have to be addressed on a whole-of-government basis in order to be overcome:…


Added by Prakash Neupane on January 3, 2013 at 11:06am — No Comments

Why e-Government: Reasons

 There are numbers of reasons for implementing e-Government, but some of the most priorities reasons are listed below

  • efficiency
  • customer focus
  • policy outcomes
  • economic objectives
  • public reform
  • citizen engagement



Efficiency resembles the productivity; e-Government is very significant to cost reduction. Cost reduction is the major driver for ICT use by government. There are…


Added by Prakash Neupane on January 2, 2013 at 6:01am — No Comments

Background of e-Government : Introduction

 Government is utmost body that should very responsive to public needs and concerns. They are always needed to be alerted to social change, they have to find of needs and manage a fund/budget efficiently. Government are always pressured from global stake partner and public demands.

What should government be??

Government should be Citizen oriented; they must have a trust from citizen. Government System should like Business Management…… Now ask yourself….



Added by Prakash Neupane on January 2, 2013 at 5:59am — No Comments



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